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Kernel Prime Signal

Privacy Overview

Your privacy matters to us at Kernel Prime Signal

Effective Date: February 10, 2026 | Last Updated: February 10, 2026

Data We Gather

Personal Data You Share

When you reach out to us for corporate flower arrangements or gift services, we collect information you voluntarily provide. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us provide tailored service that meets your business needs.

Information Collected Automatically

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

Important: We never collect more personal information than necessary to provide our flower arrangement and delivery services. Your privacy is fundamental to how we operate our business.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Order Processing: Managing your flower orders, deliveries, and payment processing
Communication: Responding to inquiries, providing updates, and customer support
Service Improvement: Analyzing feedback and usage patterns to enhance our offerings
Business Development: Creating tailored corporate programs and subscription services

Information Sharing and Disclosure

Kernel Prime Signal respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

Service Partners

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

Legal Requirements

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and apply suitable technical and organizational safeguards to shield it. This involves safe data storage, encrypted transmissions, and restricted access to personal information within our organization.

Secure Storage

We store personal data in secure systems with access controls and ongoing security monitoring.

Encryption

Sensitive data transfers are encrypted to safeguard information as it travels between your browser and our infrastructure.

Limited Access

Access to customer data is granted only to staff who require it to deliver services.

Although we deploy strong security measures, no online transmission method is completely secure. We continually update our security practices to guard against emerging threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on applicable laws, you may access, update, delete, or limit how your data is used.

Access: Ask for a copy of the personal data we hold about you
Correction: Update or rectify incorrect personal data
Deletion: Request deletion of your personal data (subject to legal retention rules)
Restriction: Limit how we process your personal data in certain situations
Portability: Request transfer of your data in a structured, widely-used format

To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention periods differ based on the data type and the purpose for which it was gathered.

Typical Retention Periods:

  • Customer contact and order details: three years after the last service interaction
  • Payment transaction records: seven years for tax and accounting needs
  • Website analytics data: two years and two months for service improvement analysis
  • Marketing communication preferences: Until you opt out or two years of inactivity

Cookies and Website Tracking

We employ cookies and comparable technologies to enhance your browsing experience and to gain insights into how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.

You can manage cookie preferences via your browser settings. Note that turning off some cookies may impact how the site works. For comprehensive details about our cookie practices, please review our Cookie Policy.

Third-Party Links

Our site might include links to external websites or services. This privacy policy covers only Kernel Prime Signal and this site. We are not accountable for the privacy practices of third-party sites.

We encourage you to examine the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. If substantial changes occur, we will adjust the "Last Updated" date at the top of this document.

We encourage you to review the policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, would like to exercise your privacy rights, or have concerns about our handling of your information, please reach out to us.

Contact Us About Privacy

Kernel Prime Signal Privacy Team
43 Bedford Street, London
London, United Kingdom WC2E 9HA

Email: [email protected]
Phone: +44 20 7946 0958

For inquiries related to privacy, include "Privacy Request" in the subject and provide as much detail as you can about your request. We strive to respond to all privacy requests within seven business days.